Privacy Policy

Last Updated: October 7, 2026

At GORVENLIA™, operated by Meida Education Technology (Hangzhou) Co., Ltd., we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing orders, or communicating with our team.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal data.

By accessing or using gornelu.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our services, process orders, improve website functionality, and create a better shopping experience.

Information You Provide

You may provide personal information when you:

  • Place an order

  • Contact customer support

  • Subscribe to updates or promotional emails

  • Complete checkout information

  • Communicate with us regarding products or services

The information collected may include:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing information

  • Order details

  • Payment-related information processed through secure payment providers

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage activity

  • Cookie and similar technology data

This information helps us maintain website performance and improve user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing

We use your information to:

  • Process and confirm purchases

  • Arrange order fulfillment

  • Provide shipping updates

  • Send order-related notifications

Customer Support

We use your information to:

  • Respond to questions and requests

  • Provide assistance with orders

  • Resolve service-related issues

Website Improvement

We may analyze usage information to:

  • Improve website performance

  • Enhance shopping experiences

  • Develop better products and services

Security Protection

Your information may be used to:

  • Detect suspicious activities

  • Prevent unauthorized transactions

  • Maintain a safe shopping environment

3. Protection of Personal Information

We take reasonable measures to protect your personal data.

Our security practices include:

  • Using secure technologies to protect information transmission

  • Working with trusted payment service providers

  • Limiting access to personal information only to authorized personnel

  • Applying appropriate safeguards to reduce unauthorized access risks

GORVENLIA™ does not store complete credit or debit card information. Payment details are securely processed by authorized payment providers.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers who support our business operations, including:

  • Payment processing services

  • Shipping and fulfillment partners

  • Website hosting providers

  • Customer support services

  • Marketing service providers

These partners are only permitted to use information necessary to provide their services.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may help us:

Essential Functions

Support important website features such as:

  • Shopping cart operation

  • Checkout functionality

  • Account-related services

Performance Improvement

Understand how visitors use our website and improve site performance.

Marketing Support

Provide more relevant content and advertising experiences where applicable.

You may adjust cookie settings through your browser. Please note that disabling cookies may affect certain website functions.

6. Third-Party Services and Links

Our website may include links to external websites, payment platforms, or third-party services.

We are not responsible for the privacy practices, security standards, or content of external websites. We encourage you to review their privacy policies before providing personal information.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of certain personal data

  • Opt out of promotional communications

  • Manage cookie preferences

To submit a privacy-related request, please contact our support team.

8. Children's Privacy

GORVENLIA™ does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.

Parents or guardians may contact us if they believe a child’s information has been provided to us.

9. Data Security Incidents

We maintain reasonable security measures designed to protect personal information.

If a security incident affecting customer information occurs, we will take appropriate actions according to applicable laws and regulations, including investigation, mitigation, and notification where required.

10. Email Communications

We may use your email address to provide:

  • Order confirmations

  • Shipping updates

  • Customer service responses

  • Promotional messages when you choose to receive them

Marketing emails will include an option to unsubscribe. You may stop receiving promotional communications at any time by following the unsubscribe instructions provided.

11. Your Choices

You may control your personal information by:

  • Updating account or order information through available channels

  • Contacting us to request corrections

  • Unsubscribing from marketing emails

  • Adjusting browser cookie settings

Please note that certain information may be required to complete purchases or provide requested services.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

GORVENLIA™
Operated by: Meida Education Technology (Hangzhou) Co., Ltd.

Website: gornelu.com
Email: service@gornelu.com
Phone: +86 15507530459

Business Address:
Room 3940, No. 10-1, Nan District, Wanyue City, Wanli Road, Yunhe Subdistrict, Linping District, Hangzhou City, Zhejiang Province