Privacy & Data Use Notice
Last Updated: August 10, 2026
At GORVENLIA™, operated by J.Jill, Inc., we believe your personal information should be handled responsibly and transparently.
This Privacy & Data Use Notice explains the types of information that may be collected when you browse our website, place an order, communicate with us, or otherwise interact with our online services. It also describes how that information may be used, protected, and shared.
By accessing or using our website, you acknowledge the practices described below.
1. Information We May Collect
The information we collect depends on how you interact with GORVENLIA™.
Information You Choose to Provide
When you purchase a product, contact customer care, create an account, or subscribe to communications, you may provide information such as:
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Full name
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Email address
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Telephone number, when applicable
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Shipping address
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Billing address
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Order and purchase information
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Account details
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Messages or information submitted to customer support
Payment information may also be provided during checkout. Full payment credentials are generally handled by the applicable payment processor rather than directly stored by GORVENLIA™.
Information Collected Through Website Use
When you browse our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Operating system
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Referring pages or websites
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Pages viewed
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Approximate session activity
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Cookie identifiers and similar technologies
This information helps us understand how visitors use the store and how the shopping experience can be improved.
2. Why We Use Personal Information
We may process personal information for legitimate business and operational purposes, including:
Order Fulfillment
To confirm purchases, process transactions, prepare shipments, provide delivery information, and communicate about an order.
Customer Assistance
To answer questions, resolve order-related concerns, and provide product or account support.
Store Improvement
To understand how customers interact with our website and improve navigation, functionality, product presentation, and overall shopping experience.
Personalization
To display content, products, or recommendations that may be more relevant to your interests.
Security & Fraud Prevention
To identify suspicious activity, protect transactions, prevent misuse, and maintain the security of our website and customers.
Marketing Communications
Where permitted and based on your preferences, we may send promotional emails, product updates, special offers, or other marketing communications.
You can unsubscribe from promotional email communications at any time through the unsubscribe option included in eligible marketing emails.
3. Cookies & Similar Technologies
GORVENLIA™ may use cookies, pixels, tags, and related technologies to operate the website and understand visitor activity.
These technologies may include:
Essential Cookies
Required for important functions such as shopping carts, checkout processes, account access, and website security.
Analytics & Performance Cookies
Used to understand website performance, visitor interactions, and areas that may need improvement.
Preference Cookies
May help remember selections or settings to provide a more convenient browsing experience.
Advertising Cookies
May be used by us or participating service providers to measure marketing performance and deliver advertising that may be more relevant to visitors.
You may be able to control cookies through your browser settings or through any cookie preference tools provided on our website.
Disabling certain cookies may affect the availability or performance of some website features.
4. Advertising & Analytics Partners
We may work with technology, analytics, and advertising providers to better understand website activity and measure our marketing campaigns.
Depending on the services enabled on our website, these providers may include platforms such as:
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Meta, including Facebook and Instagram
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Google
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Other analytics, ecommerce, advertising, or marketing service providers
These providers may use cookies, pixels, device identifiers, or similar technologies according to their own privacy practices.
Where applicable, visitors may have choices regarding personalized advertising through browser controls, website privacy settings, or the privacy controls offered by those platforms.
5. When Information May Be Shared
We may disclose information to service providers when reasonably necessary to operate our business.
These providers may assist with services such as:
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Payment processing
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Ecommerce platform functionality
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Order fulfillment and delivery
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Hosting and website infrastructure
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Customer support
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Email communications
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Analytics
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Fraud prevention
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Advertising and marketing
Service providers are expected to process information only as necessary to perform their applicable services and subject to their contractual or legal obligations.
We may also disclose information where reasonably necessary to comply with applicable law, legal process, regulatory requirements, or to protect our rights, customers, business, or property.
6. Sale or Sharing of Personal Information
GORVENLIA™ does not intend to trade personal information as a standalone customer database.
However, certain privacy laws may define terms such as “sale” or “sharing” broadly enough to include some advertising or cross-context behavioral advertising activities involving cookies, pixels, or advertising partners.
Where applicable law gives you the right to opt out of such activities, we will provide an appropriate method for exercising that right.
7. How We Protect Information
We use reasonable administrative, technical, and organizational measures intended to help safeguard personal information against unauthorized access, misuse, alteration, loss, or disclosure.
These measures may include:
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Secure website connections
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Encrypted transmission of sensitive information
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Access restrictions
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Secure payment processing providers
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Internal security controls
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Fraud monitoring and transaction review
No website, storage environment, or online transmission method can guarantee absolute security. We therefore cannot promise that information will always remain completely immune from unauthorized access.
8. Payment Information
Payment transactions are processed through authorized third-party payment services available during checkout.
GORVENLIA™ does not generally retain complete credit or debit card numbers on its own systems after processing.
Your payment provider may independently collect and process information according to its own terms and privacy practices.
9. Data Retention
Personal information may be retained for as long as reasonably necessary to:
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Complete and maintain transaction records
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Provide customer support
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Meet accounting or tax obligations
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Resolve disputes
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Prevent fraud
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Enforce agreements
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Comply with applicable legal requirements
Retention periods may differ depending on the nature of the information and the purpose for which it was collected.
10. Your Privacy Choices
Depending on where you live and the laws that apply, you may have certain rights concerning your personal information.
These may include the ability to request:
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Access to certain personal information
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Correction of inaccurate information
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Deletion of eligible personal information
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Information about how personal data is used
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Information regarding certain categories of disclosures
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Opt-out from certain marketing communications
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Opt-out from certain sales or sharing of personal information, where applicable
Certain requests may require identity verification before they can be completed.
Legal exceptions may also apply to some requests, including where information must be retained for transaction, security, regulatory, or legal purposes.
11. California Privacy Information
California residents may have additional privacy rights under applicable California privacy laws.
Depending on whether those laws apply to a particular processing activity, eligible consumers may have rights relating to:
Right to Know
Request information regarding certain personal information collected, used, disclosed, sold, or shared.
Right to Delete
Request deletion of certain eligible personal information, subject to legal exceptions.
Right to Correct
Request correction of inaccurate personal information where applicable.
Right to Opt Out
Request to opt out of certain sales or sharing of personal information, where applicable.
Right to Non-Discrimination
Exercise applicable privacy rights without unlawful discriminatory treatment.
Requests concerning applicable privacy rights may be submitted using the contact information provided at the end of this notice.
12. Browser Privacy & Tracking Signals
Some browsers and privacy tools allow users to send preference signals relating to online tracking or advertising.
Because browser-based privacy technologies and applicable legal requirements continue to evolve, our response to such signals may depend on the technology used, applicable law, and the services operating on our website.
Where legally required, we will process recognized privacy preference signals in accordance with applicable requirements.
13. Children's Privacy
GORVENLIA™ is intended for a general consumer audience and is not designed as an online service directed specifically toward children under the age of 13.
We do not knowingly seek to collect personal information online from children under 13 in circumstances prohibited by applicable law.
If we become aware that personal information has been collected from a child in circumstances requiring deletion or parental authorization, we will take appropriate steps consistent with applicable legal requirements.
A parent or legal guardian who believes a child has submitted personal information may contact us at:
14. Email & Promotional Communications
When you provide an email address, we may use it for transactional communications such as:
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Order confirmations
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Shipping notifications
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Customer service responses
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Account-related communications
If you separately receive promotional communications, eligible marketing emails will include a method to unsubscribe.
Please note that opting out of promotional emails does not necessarily prevent us from sending essential transactional or service-related communications concerning an existing order or account.
15. External Websites
Our website may contain links to websites, applications, or services operated by third parties.
GORVENLIA™ does not control the privacy or security practices of independent third-party services.
We encourage you to review the privacy notice of any external website before providing personal information to it.
16. Data Security Incidents
If a security incident involving personal information occurs, we will evaluate the circumstances and take appropriate measures.
Where notification is required by applicable law, affected individuals and/or relevant authorities will be notified in accordance with applicable legal requirements and timelines.
17. Changes to This Notice
We may revise this Privacy & Data Use Notice periodically to reflect changes in our services, technology, legal obligations, or information practices.
When material updates are made, the revised version will be posted on this page and the Last Updated date will be changed accordingly.
We encourage visitors to review this page periodically.
18. Contact & Privacy Requests
Questions regarding this Privacy & Data Use Notice, personal information, or an applicable privacy request may be directed to:
GORVENLIA™
Operated by J.Jill, Inc.
Email: service@gornelu.com
When contacting us regarding a privacy request, please provide enough information for us to understand and process your inquiry. We may request additional information when reasonably necessary to verify your identity or protect your account information.
Your Privacy Matters
At GORVENLIA™, protecting customer information is an important part of providing a dependable online shopping experience.
We aim to handle personal information thoughtfully, use it only for appropriate purposes, and provide clear choices where required.
GORVENLIA™ — Comfort with care, from browsing to checkout.